SBC Summit Americas 2026 will welcome David Edelman, former Aetna CMO and Harvard Business School faculty member, and a bestselling author, for an exclusive keynote exploring how AI is transforming the way businesses understand, reach, and engage their customers.
David Edelman, former Aetna CMO and renowned AI expert, will be a keynote speaker at the SBC Summit Americas 2026. He will delve into the impact of AI on customer interactions, discussing innovative concepts like the 'Customer Decision Journey' and 'Segment-of-One Marketing.' Edelman's insights, drawn from his experience advising Fortune 500 companies, promise to offer valuable perspectives on leveraging AI in business.
